We are proud to announce results from a survey of car rental companies conducted in 2010. by students from University in Split. The results are based on a survey of a representative sample of 1,001 adults who visited Split airport and rented a car this summer. It was conducted between 01.08. -14.08. 2010.
According to this results Nova rent a car Split has been named the as Best Croatian Regional Car Rental Agency in 2010.between almost 20 candidates. Award is judged on of availability, rental location, quality of service and overall value for customers. For each characteristic, respondents were asked to rate a candidate on a scale of 1 to 5, where “5” means excellent and “1” means poor. Required component ratings were then averaged, creating an overall result. NOVA rent a car came out top in all categories with a score of 91%. According to this survey, NOVA rent a car Split offers its customers by far the best overall service. This award confirms the mission of NOVA to provide only top quality products and to impress customers with first-class service in their all Croatian car hire offices.
In Croatia, NOVA car rental in Split is already recognized as a one of leading car rental company which is known for its excellent quality, service, and client satisfaction. NOVA rent a car Split employees have strict quality guidelines for service and result is the fastest growing national car rental brand in Croatia, known for exceptionally low rates and outstanding customer service.
Commenting on the award NOVA rent a car Split marketing and PR manager said:“ This award confirms that we are achieving a high standard and acts as an incentive to continue to use every effort to make our services as good as possible for our loyal customers. In these straitened economic times, we are proud that our approach to rental services, customer care, flexibility and value for money raised us to the top. This result only confirms numerous thank you notes that we receive from customers who say they were completely satisfied with their last NOVA RENT A CAR experience. With our mission to look after our customers, look after employees rest will follow. The company deserves recognition for its continual effort to drive forward in a competitive marketplace, for its commitment to developing people and to satisfying client base. As well as this, fact that we have not forgotten our social responsibilities makes us stand out from the crowd. Thank you one more time for being our valued customer.“